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General FAQs
If you have an active loan with EE Finance, always refer to the terms of the credit agreement emailed to you when you obtained your loan.You can also access your credit agreement online via the EE Finance Customer Portal. If there’s any conflict between the information in the above FAQs and the terms and conditions set out in your credit agreement, the latter always takes priority.*Calls to 03 numbers cost no more than national rate calls to 01 or 02 numbers and count towards any inclusive minutes.